Himalayan Ayurveda And Herbals (India)

Last Updated: 1/April/2026

At Himalayan Ayurveda And Herbals (India), we are committed to delivering your Ayurvedic, Herbal, and Nutraceutical products safely and efficiently. This Shipping Policy outlines the terms and conditions related to order processing, shipping, and delivery timelines.

SHIPPING COVERAGE

Currently, Himalayan Ayurveda And Herbals (India) provides shipping services:

✅ Across India Only

We do not currently offer international shipping. However, we may expand our shipping services in the future.

ORDER PROCESSING TIME

All orders are processed within:

1–2 Working Days

Order processing includes:

  • Order verification
  • Product packaging
  • Quality check
  • Dispatch preparation

Orders placed on:

  • Sundays
  • Public holidays

Will be processed on the next working day.

DELIVERY TIME

Estimated delivery time:

3–7 Working Days

Delivery timelines depend on:

  • Delivery location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Remote area accessibility

Delivery to metro cities is usually faster than rural or remote locations.

SHIPPING CHARGES

Shipping charges, if applicable:

  • Will be displayed at checkout
  • May vary based on location
  • May vary based on order weight

We may also offer:

✅ Free Shipping on selected products
OR
✅ Free Shipping on orders above a specified value (if applicable)

Any such offers will be clearly displayed on the website.

ORDER TRACKING

Once your order is shipped:

  • You will receive a shipping confirmation message/email
  • Tracking details will be shared
  • Customers can track orders through courier tracking links

Tracking updates may take up to 24 hours to appear after dispatch.

DELIVERY ATTEMPTS

Courier partners may attempt delivery multiple times.

If delivery fails due to:

  • Customer unavailable
  • Incorrect address
  • Phone not reachable

The order may be:

  • Returned to origin (RTO)
    OR
  • Rescheduled for delivery

Customers are advised to provide accurate shipping details.

FAILED DELIVERY / RETURN TO ORIGIN (RTO)

If the order is returned to us due to:

  • Incorrect shipping address
  • Customer unavailable
  • Refusal to accept delivery

We reserve the right to:

✅ Re-dispatch the order after additional shipping charges
OR
✅ Issue store credit after deducting shipping charges

DAMAGED PACKAGE DURING SHIPPING

If you receive a package that appears damaged:

Please:

  • Do not accept the package if visibly damaged
    OR
  • Record a video while opening the package
  • Take clear photos of damaged items

Contact us immediately at:

📧 support@himalayanayurvedaandherbals.com

Claims for damaged items must be reported within:

7 Days of delivery

SHIPPING ADDRESS RESPONSIBILITY

Customers are responsible for:

  • Providing accurate shipping address
  • Providing correct contact number
  • Ensuring availability during delivery

We are not responsible for delays caused due to incorrect details.

SHIPPING DELAYS

While we aim to deliver within estimated timelines, delays may occur due to:

  • Natural disasters
  • Weather disruptions
  • Courier service delays
  • Government restrictions
  • Unexpected logistical issues

We appreciate your patience in such situations.

MULTIPLE PRODUCT ORDERS

If your order contains multiple products:

They may be shipped:

  • Together
    OR
  • Separately

Depending on product availability and logistics.

CONTACT INFORMATION

For any shipping-related queries, contact us:

📧 support@himalayanayurvedaandherbals.com

📍 Address:
Chaman Vihar, Dehradun, Uttarakhand, India