Last Updated: 1/April/2026

At Himalayan Ayurveda And Herbals (India), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our Ayurvedic, Herbal, and Nutraceutical products.

By using our website, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of personal information when you use our website:

Personal Identification Information

This may include:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely via third-party payment gateways)

This information is collected when you:

  • Place an order
  • Create an account
  • Subscribe to newsletters
  • Contact customer support
  • Participate in promotions or offers

Non-Personal Information

We may also collect non-personal data such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referral Source

This helps us improve website performance and user experience.

HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

✅ To process and fulfill orders
✅ To deliver products to your address
✅ To communicate order updates
✅ To respond to customer service requests
✅ To improve our website and services
✅ To send promotional emails (if subscribed)
✅ To prevent fraud and unauthorized activities
✅ To comply with legal obligations

We use your information only for legitimate business purposes.

PAYMENT INFORMATION SECURITY

All payments on our website are processed through secure third-party payment gateways.

We do not store:

❌ Debit card details
❌ Credit card details
❌ UPI credentials

Payment information is encrypted and processed securely.

COOKIES POLICY

Our website uses cookies to enhance user experience.

Cookies help us:

  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide personalized content

You may choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.

THIRD-PARTY SERVICES

We may use third-party service providers such as:

  • Payment Gateway Providers
  • Shipping and Courier Services
  • Website Analytics Services
  • Marketing Tools
  • Advertising Platforms

These third parties may access your information only to perform services on our behalf.

We do not sell or rent your personal data to third parties.

DATA SECURITY

We implement appropriate security measures to protect your personal data.

Security measures include:

  • Secure Socket Layer (SSL) encryption
  • Restricted data access
  • Secure servers
  • Regular system monitoring

Despite our efforts, no method of transmission over the internet is 100% secure.

INFORMATION SHARING

We may share your information only in the following situations:

✅ With courier partners for delivery
✅ With payment gateway providers
✅ When required by law
✅ To protect legal rights
✅ To prevent fraud

We do not sell your personal information.

DATA RETENTION

We retain your personal information only for as long as necessary:

  • To fulfill orders
  • To provide customer support
  • To comply with legal requirements
  • To resolve disputes

After this period, data may be securely deleted.

USER RIGHTS

You have the right to:

✅ Access your personal data
✅ Request correction of incorrect information
✅ Request deletion of personal data
✅ Withdraw consent (where applicable)

To exercise these rights, contact us via email.

CHILDREN’S PRIVACY

Our website is not intended for individuals under:

18 years of age

We do not knowingly collect data from minors.

If you believe a minor has provided personal information, please contact us immediately.

MARKETING COMMUNICATIONS

If you subscribe to our newsletter:

You may receive:

  • Promotional emails
  • Whats App Massages
  • Product updates
  • Special offers

You can unsubscribe at any time using the unsubscribe link in emails & whatsapp

THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for:

  • Their privacy practices
  • Their content
  • Their data handling

We encourage users to review third-party privacy policies.

POLICY UPDATES

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with updated dates.

We encourage users to review this page periodically.

CONSENT

By using our website, you consent to:

  • Collection of your information
  • Use of your information
  • Storage of your information

As described in this Privacy Policy.

CONTACT INFORMATION

If you have questions about this Privacy Policy, contact us:

📧 support@himalayanayurvedaandherbals.com

📍 Address:
Chaman Vihar, Dehradun, Uttarakhand, India